Privacy Policy

Last Updated: October 13, 2026

RIIF ("we," "our," or "us"), operated by Univault Technologies LLC, a Utah company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, including riif.com, the Haven SMS alert service, and related applications.

Our Privacy Principle

Your health data never leaves your device. RIIF applications use the GLE (Global Longitudinal Encoder) to process biosignals locally on your device. Only mathematical coefficients (512 bytes) travel the network — never raw health data. This is privacy by architecture, not just policy.

Information We Collect

Haven SMS Service

When you text our Haven number:

  • Phone number: We receive your phone number when you text us. We use it solely to respond to your request and send alerts you've opted into.
  • Message content: The keywords you text (e.g., DUST, AIR, HEALTH). We do not store message history beyond what is needed for service delivery.
  • We never sell, share, or monetize your phone number or message history.
  • Text DELETE to have all your data removed. Text STOP to stop all messages.

riif.com Website

  • Usage data: riif.com runs no web analytics script.
  • Technical data: IP address, browser type, device information
  • No account required: You can use riif.com/air and other dashboards without creating an account

Your rules page (riif.com/@your-name)

If you pick a name, your rules from riif tennis can be read at riif.com/@your-name. Every page starts private; you can share a page with people you choose, by email. How rules, names and shared pages are kept, and how to delete them, is set out at tennis.riif.com/privacy.

R II F for teams and Reflex Ops

When you use R II F with a team, or run Reflex Ops (the part of R II F on your computer):

  • Your team's record: for each task, the first 200 characters of what was asked, who asked, which agent did it, whether it was checked, what it cost, and whether it waited for a person. Not the answer, and not your files. Members of the team can read the team's record.
  • What leaves your computer: what Reflex Ops sends to models, to our service and to your team, and what is kept and for how long, is set out at riif.com/security.
  • Deleting your account: write to [email protected] from the address you sign in with. Your name comes off your team's entries; the entries stay with the team.

RIIF Applications

  • Health data: Processed entirely on your device. Never transmitted to our servers.
  • GLE coefficients: 128 mathematical coefficients (512 bytes) may be transmitted to enable family monitoring features. These coefficients cannot be reverse-engineered into raw health data.
  • Location: Not collected unless you explicitly enable location-based air quality features.

How We Use Your Information

  • Provide services: Deliver environmental alerts, air quality data, and health monitoring
  • Improve services: Analyze aggregate usage patterns (never individual health data)
  • Safety: Route crisis-related messages to 988 Suicide & Crisis Lifeline
  • Communication: Respond to your SMS keywords and support inquiries

What We Never Do

  • Never sell your data to third parties
  • Never share your phone number with advertisers or data brokers
  • Never access raw health data — it stays on your device
  • Never monetize crisis interactions — crisis keywords route directly to 988

Data Sources

Our environmental data comes from free, public federal sources:

  • EPA AQS: Air quality and PM10 particulate data
  • USGS: Great Salt Lake water level data
  • NWS (NOAA): Weather and atmospheric conditions

Data Storage and Security

  • Infrastructure: Cloudflare Workers and Pages (edge computing)
  • Encryption: All data in transit is encrypted via TLS
  • Minimal storage: We store the minimum data necessary to provide the service
  • No health data stored: GLE processing happens on your device

Your Rights

You have the right to:

  • Access: Request what information we have about you
  • Deletion: Text DELETE to our Haven number, or email us
  • Opt-out: Text STOP to end SMS messages at any time
  • Portability: Request export of any data we hold

To exercise these rights, contact us at [email protected].

Third-Party Services

  • Cloudflare: Hosting, CDN, and edge computing
  • Twilio: SMS message delivery for Haven alerts
  • EPA / USGS / NWS: Public environmental data sources

These services have their own privacy policies governing data collection and use.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.

Contact Us

Email: [email protected]

Univault Technologies LLC Utah, United States

Last updated: October 12, 2026